Remember when Lowes was awesome?

See audio files below the letter. Communication intended for Jamal at Lowes only. This page is not promoted, distributed or linked to others. I am simply trying to solve a problem. Please help. Thanks.

Recording number 1
– First call with Ellie at customer svc and getting hung up on upon transfer to paint.
– Second call with “Scott” begins at 4:27
Recording #2
– Scott putting me on hold without notice and hanging up after long hold period.
Recording #4, Isabel poor customer service and Dereck
Recording #3
Ringing 16 minutes at Euless, TX location. Someone answers and then hangs up on me. Really?
Positive experience with Euless store