If you are not a veteran or related to a veteran who is getting healthcare at the Grand Prairie clinic this post is not going to be interesting for you.

This post is the document that I invested 47 minutes on the phone this morning just trying to get through a physical person at the Grand Prairie clinic, and was met with nothing but bureaucracy from the call center. A screenshot of the amount of time I spent on the phone and the audio recording are both attached to this post.